{"id":1406,"date":"2024-12-11T08:34:38","date_gmt":"2024-12-11T08:34:38","guid":{"rendered":"https:\/\/packjaki.com\/?page_id=1406"},"modified":"2026-03-06T01:42:16","modified_gmt":"2026-03-06T01:42:16","slug":"processus-de-service","status":"publish","type":"page","link":"https:\/\/arcadegamesale.com\/fr\/processus-de-service\/","title":{"rendered":"Processus de service"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1406\" class=\"elementor elementor-1406\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0746274 e-flex e-con-boxed e-con e-parent\" data-id=\"0746274\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e5a30d elementor-widget elementor-widget-heading\" data-id=\"4e5a30d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Processus de service<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0dde62f elementor-widget elementor-widget-breadcrumbs\" data-id=\"0dde62f\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"chapelure\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Maison<\/span><\/p><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a50143 e-flex e-con-boxed e-con e-parent\" data-id=\"9a50143\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48ce63b elementor-widget elementor-widget-text-editor\" data-id=\"48ce63b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Notre processus de service simplifi\u00e9 vous garantit une exp\u00e9rience optimale du d\u00e9but \u00e0 la fin. Contactez simplement notre \u00e9quipe, exposez-nous vos besoins et choisissez entre une personnalisation OEM ou ODM. Nous prenons en charge l&#039;int\u00e9gralit\u00e9 du processus, de la conception \u00e0 la production, en vous tenant r\u00e9guli\u00e8rement inform\u00e9(e) et en assurant une livraison s\u00e9curis\u00e9e. B\u00e9n\u00e9ficiez d&#039;un support apr\u00e8s-vente d\u00e9di\u00e9 pour toute question ou probl\u00e8me rencontr\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-33d16b1 e-flex e-con-boxed e-con e-parent\" data-id=\"33d16b1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90712ad elementor-widget elementor-widget-heading\" data-id=\"90712ad\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Consultation initiale<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d70b33 elementor-widget elementor-widget-text-editor\" data-id=\"9d70b33\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Contactez notre conseiller commercial d\u00e9di\u00e9 pour discuter de vos besoins et b\u00e9n\u00e9ficier d&#039;un accompagnement personnalis\u00e9. Nous serons \u00e0 votre \u00e9coute et veillerons au bon d\u00e9roulement de votre commande.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffdcb9c elementor-widget elementor-widget-image\" data-id=\"ffdcb9c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"431\" src=\"https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/initial-consultation-768x431.jpg\" class=\"attachment-medium_large size-medium_large wp-image-6552\" alt=\"Agent du service client\u00e8le avec casque audio travaillant sur un ordinateur.\" srcset=\"https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/initial-consultation-768x431.jpg 768w, https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/initial-consultation-300x168.jpg 300w, https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/initial-consultation.jpg 1024w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc80edc elementor-widget elementor-widget-heading\" data-id=\"bc80edc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Configuration de la communication<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49fa467 elementor-widget elementor-widget-text-editor\" data-id=\"49fa467\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pour faciliter la communication, nous cr\u00e9erons une discussion de groupe par e-mail, WeChat ou WhatsApp. Cela permettra des r\u00e9ponses rapides et un partage ais\u00e9 des d\u00e9tails du projet.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c99099 elementor-widget elementor-widget-image\" data-id=\"2c99099\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"430\" src=\"https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/communication-setup-768x430.jpg\" class=\"attachment-medium_large size-medium_large wp-image-6556\" alt=\"Prise en main d&#039;un ordinateur portable dot\u00e9 d&#039;une interface avec ic\u00f4ne de messagerie flottante.\" srcset=\"https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/communication-setup-768x430.jpg 768w, https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/communication-setup-300x168.jpg 300w, https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/communication-setup.jpg 1024w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-379888f elementor-widget elementor-widget-heading\" data-id=\"379888f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Paiement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c32aa98 elementor-widget elementor-widget-text-editor\" data-id=\"c32aa98\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Un acompte ou le paiement int\u00e9gral sera n\u00e9cessaire pour lancer la production. Nous proposons des options de paiement flexibles adapt\u00e9es \u00e0 vos besoins.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77dcb26 elementor-widget elementor-widget-image\" data-id=\"77dcb26\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"431\" src=\"https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/payment-768x431.jpg\" class=\"attachment-medium_large size-medium_large wp-image-5920\" alt=\"Paiement en ligne\u00a0: personne tenant une carte de cr\u00e9dit et un t\u00e9l\u00e9phone affichant \u201c\u00a0Paiement r\u00e9ussi\u00a0\u201d.\u201d\" srcset=\"https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/payment-768x431.jpg 768w, https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/payment-300x168.jpg 300w, https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/payment.jpg 1025w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d58599 elementor-widget elementor-widget-heading\" data-id=\"5d58599\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Processus de conception OEM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3593fcd elementor-widget elementor-widget-text-editor\" data-id=\"3593fcd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pour les commandes OEM, notre \u00e9quipe travaillera en \u00e9troite collaboration avec vous afin de cr\u00e9er des logos, des motifs et des emballages personnalis\u00e9s. Nous proc\u00e9derons \u00e0 des ajustements successifs jusqu&#039;\u00e0 ce que vous soyez pleinement satisfait du r\u00e9sultat.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2952ae4 elementor-widget elementor-widget-image\" data-id=\"2952ae4\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"431\" src=\"https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/oem-design-process-768x431.jpg\" class=\"attachment-medium_large size-medium_large wp-image-5928\" alt=\"Un designer esquisse des concepts de logo \u00e0 son bureau, devant un ordinateur.\" srcset=\"https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/oem-design-process-768x431.jpg 768w, https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/oem-design-process-300x168.jpg 300w, https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/oem-design-process.jpg 1025w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f59010c elementor-widget elementor-widget-heading\" data-id=\"f59010c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Processus de conception ODM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ebed7d elementor-widget elementor-widget-text-editor\" data-id=\"4ebed7d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pour les commandes ODM, veuillez nous fournir le logo, le motif et le design d&#039;emballage souhait\u00e9s. Notre \u00e9quipe veillera \u00e0 ce que votre design soit fid\u00e8lement reproduit et conforme \u00e0 vos sp\u00e9cifications.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dbe200 elementor-widget elementor-widget-image\" data-id=\"9dbe200\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"498\" src=\"https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/odm-design-process-768x498.jpg\" class=\"attachment-medium_large size-medium_large wp-image-5937\" alt=\"Illustration du transfert de fichiers entre deux ordinateurs.\" srcset=\"https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/odm-design-process-768x498.jpg 768w, https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/odm-design-process-300x195.jpg 300w, https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/odm-design-process.jpg 1025w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bade2f elementor-widget elementor-widget-heading\" data-id=\"2bade2f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Calendrier de production<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69323a4 elementor-widget elementor-widget-text-editor\" data-id=\"69323a4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Une fois le design approuv\u00e9, nous vous communiquerons un d\u00e9lai de production estimatif. Vous recevrez des mises \u00e0 jour sur l&#039;\u00e9tat de votre commande sous 7 \u00e0 15 jours, vous assurant ainsi d&#039;\u00eatre toujours inform\u00e9(e).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c936218 elementor-widget elementor-widget-image\" data-id=\"c936218\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"431\" src=\"https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/production-timeline-768x431.jpg\" class=\"attachment-medium_large size-medium_large wp-image-5933\" alt=\"Illustration de la planification\u00a0: calendrier et chronom\u00e8tre avec deux personnes.\" srcset=\"https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/production-timeline-768x431.jpg 768w, https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/production-timeline-300x168.jpg 300w, https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/production-timeline.jpg 1025w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6109dd elementor-widget elementor-widget-heading\" data-id=\"a6109dd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Livraison et exp\u00e9dition<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dd9a00 elementor-widget elementor-widget-text-editor\" data-id=\"9dd9a00\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Une fois la production termin\u00e9e, vos marchandises seront soigneusement emball\u00e9es et exp\u00e9di\u00e9es \u00e0 votre entrep\u00f4t de destination. Nous vous tiendrons inform\u00e9(e) de l&#039;avancement de votre livraison gr\u00e2ce \u00e0 un suivi en temps r\u00e9el.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84fe495 elementor-widget elementor-widget-image\" data-id=\"84fe495\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"480\" src=\"https:\/\/arcadegamesale.com\/wp-content\/uploads\/2026\/01\/delivery-768x480.jpg\" class=\"attachment-medium_large size-medium_large wp-image-9377\" alt=\"\" srcset=\"https:\/\/arcadegamesale.com\/wp-content\/uploads\/2026\/01\/delivery-768x480.jpg 768w, https:\/\/arcadegamesale.com\/wp-content\/uploads\/2026\/01\/delivery-18x12.jpg 18w, https:\/\/arcadegamesale.com\/wp-content\/uploads\/2026\/01\/delivery.jpg 1080w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8429936 elementor-widget elementor-widget-heading\" data-id=\"8429936\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Assistance apr\u00e8s-vente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-203e9e3 elementor-widget elementor-widget-text-editor\" data-id=\"203e9e3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Si vous rencontrez le moindre probl\u00e8me avec votre commande apr\u00e8s r\u00e9ception de votre colis, notre \u00e9quipe est l\u00e0 pour vous aider. N&#039;h\u00e9sitez pas \u00e0 nous contacter \u00e0 tout moment\u00a0; nous r\u00e9soudrons rapidement tout probl\u00e8me.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d0d5cc elementor-widget elementor-widget-image\" data-id=\"4d0d5cc\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"431\" src=\"https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/after-sales-support-768x431.jpg\" class=\"attachment-medium_large size-medium_large wp-image-5951\" alt=\"\" srcset=\"https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/after-sales-support-768x431.jpg 768w, https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/after-sales-support-300x168.jpg 300w, https:\/\/arcadegamesale.com\/wp-content\/uploads\/2025\/03\/after-sales-support.jpg 1025w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e138ec e-con-full e-flex e-con e-parent\" data-id=\"8e138ec\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c75eb5a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c75eb5a\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Service Process Home Our streamlined service process ensures a smooth experience from start to finish. Simply contact our team, discuss your needs, and choose between OEM or ODM customization. We\u2019ll handle everything from design to production, providing timely updates and secure delivery. Enjoy dedicated after-sales support for any issues that may arise. 1. Initial Consultation [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1406","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/arcadegamesale.com\/fr\/wp-json\/wp\/v2\/pages\/1406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arcadegamesale.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arcadegamesale.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arcadegamesale.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/arcadegamesale.com\/fr\/wp-json\/wp\/v2\/comments?post=1406"}],"version-history":[{"count":74,"href":"https:\/\/arcadegamesale.com\/fr\/wp-json\/wp\/v2\/pages\/1406\/revisions"}],"predecessor-version":[{"id":9380,"href":"https:\/\/arcadegamesale.com\/fr\/wp-json\/wp\/v2\/pages\/1406\/revisions\/9380"}],"wp:attachment":[{"href":"https:\/\/arcadegamesale.com\/fr\/wp-json\/wp\/v2\/media?parent=1406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}