Privacy Policy

Last updated: January 21, 2026

This Privacy Policy explains how LeYou (“we,” “us,” or “our”) collects, uses, shares, and protects information when you visit arcadegamesale.com (the “Site”), contact us, request a quote, place an order, or otherwise interact with our services (collectively, the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy.

1) Information We Collect

A. Information you provide to us

We collect information you submit directly, including:

  • Contact information: your name, business email, phone number, job title, company name, country/region.

  • Inquiry and quote details: products you are interested in, quantities, specifications, delivery destination, and any messages you send us.

  • Order and payment-related details: shipping address, invoice details, tax information, and transaction records.
    Note: If you pay via third-party payment providers or bank transfer, we do not necessarily receive your full payment card/bank credentials; those are typically handled by the payment provider or your bank.

B. Information we collect automatically

When you use the Site, we may collect:

  • Device and usage data: IP address, browser type, device type, operating system, referring/exit pages, pages viewed, time spent, clickstream data.

  • Approximate location inferred from IP address (e.g., city/country).

  • Cookies and similar technologies (see Section 4).

C. Information from third parties

We may receive information from:

  • Logistics/shipping partners (delivery updates, shipping status).

  • Service providers (website analytics, hosting, customer communication tools).

  • Business partners when you are referred to us (e.g., distributors), where permitted.

2) Information We Collect

A. Information you provide (Inquiry / Quote Form)

When you submit a request for a quote or contact us, we may collect:

  • Name

  • Phone number

  • Email address

  • Country

  • Product/technical selections you choose (e.g., hatch rate, temperature range, hatching method)

  • Quantity/volume (e.g., “100 kg”)

  • Message content and any information you choose to include

B. Information collected automatically

When you browse the Website, we may automatically collect:

  • Device and browser information (e.g., browser type, operating system)

  • Usage data (e.g., pages visited, time spent, referring page)

  • Approximate location (derived from IP address)

  • Log data for security and troubleshooting

This information is generally used in an aggregated way, but it may be considered personal information in some jurisdictions.

C. Sensitive information

Please do not submit sensitive personal information (e.g., ID numbers, bank details, health information) via the Website. If you voluntarily provide such data, we will handle it only as necessary to address your request.

 

2) How We Use Your Information

We use information for the following purposes:

  • To respond to inquiries and provide quotes, product details, and technical support.

  • To process orders and arrange manufacturing, packaging, shipping, and after-sales service.

  • To communicate with you about requests, orders, delivery, warranty, and service matters.

  • To improve our Site and Services, including troubleshooting, analytics, and performance optimization.

  • To maintain security, prevent fraud, and protect our rights, users, and operations.

  • For compliance with applicable laws, regulations, accounting, and tax requirements.

  • Marketing to business contacts (e.g., sending product updates, promotions, or trade-related information) where permitted by law and based on your choices. You can opt out at any time.

 

3) Legal Bases (for EEA/UK Visitors)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data based on one or more of the following legal bases:

  • Contract necessity: to provide quotes, fulfill orders, deliver products, and provide after-sales service.

  • Legitimate interests: to operate and improve our business, communicate with business customers, maintain security, and prevent fraud.

  • Consent: where required (e.g., certain cookies or marketing). You may withdraw consent at any time.

  • Legal obligation: where we must comply with laws and regulations.

4) Cookies and Similar Technologies

We use cookies and similar technologies to:

  • keep the Site functioning properly,

  • understand how visitors use the Site,

  • improve performance and content.

You can control cookies through your browser settings. If you disable cookies, some features of the Site may not work properly.

5) How We Share Your Information

We do not sell your personal information. We may share information in the following situations:

A. Service providers

We share information with trusted third parties who provide services such as:

  • website hosting and maintenance,

  • analytics,

  • customer communications,

  • shipping/logistics support,

  • IT and security services.

These providers are permitted to use information only to perform services for us.

B. Logistics and delivery partners

We share necessary information (e.g., contact name, phone, address) to deliver products and provide shipping updates.

C. Business transfers

If we are involved in a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction.

D. Legal and safety

We may disclose information if required to do so by law, or if we believe disclosure is necessary to:

  • comply with legal processes,

  • enforce our terms,

  • protect rights, safety, and property,

  • prevent fraud or security issues.

 

6) International Data Transfers

We are based in China, and your information may be processed and stored in China or other countries where our service providers operate. Data protection laws may differ from those in your country. We take reasonable steps to protect your information during transfer and processing, consistent with applicable legal requirements.

 

7) Data Retention

We keep information only as long as necessary for the purposes described in this policy, including:

  • responding to requests,

  • fulfilling orders and warranties,

  • maintaining business records,

  • complying with legal, accounting, or regulatory obligations.

When we no longer need the information, we will delete or anonymize it in accordance with our retention practices and applicable law.

8) Security

We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

9) Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as:

  • Access: request a copy of your personal information.

  • Correction: request corrections to inaccurate or incomplete information.

  • Deletion: request deletion of your personal information where applicable.

  • Objection/Restriction: object to or request restriction of certain processing.

  • Data portability: request transfer of your information in a portable format (where applicable).

  • Marketing opt-out: unsubscribe from marketing emails at any time by using the link in the email or contacting us.

To make a request, contact us using the details in Section 13. We may need to verify your identity and confirm your request before responding.

 

10) California Privacy Notice (if applicable)

If you are a California resident, you may have additional rights under applicable privacy laws, including the right to know, access, delete, and correct personal information, and to opt out of certain “sharing” for cross-context behavioral advertising (as defined by law).

We do not sell personal information. We may use cookies/analytics tools that could be considered “sharing” under certain laws. You can limit cookies via browser settings and contact us to exercise your rights.

11) Children’s Privacy

Our Site and Services are intended for business users and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate action.

 

12) Third-Party Links

The Site may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing information.

 

13) Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

LeYou (arcadegamesale.com)
Address: 5th Floor, No. 32 Xinshuikeng Huancun East Road, Donghuan Street, Panyu District, Guangzhou City, Guangdong Province, China
Phone: +86 17701993025
Email: [email protected]

 

13) Contact Us

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we update it, we will revise the “Last updated” date at the top of this page. Continued use of the Services after changes means you accept the updated policy.

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